My husband purchased a one 3/4k diamond ring bridal set on two/12/09. The engagement ring product number is 080182722 and the "unmatched" wedding band's product amount is 080181718. Thinking about this is clear, I by no means realized this right up until right after my ring was soldered together a number of months later which is after the "return policy". A handful of months right after buying my ring, I seen the diamonds held falling off. Kay Jeweler workers stated that "You have a 50/fifty chance of your diamonds falling off here". Right after my diamonds fell off twice, I asked for another ring. The manager instructed me no, they can preserve repairing it but I can't have a new ring which was proper just before my Marriage ceremony Reception. I advised them I can not have on this for my Wedding ceremony and they mentioned "just have the photographer edit a diamond in the picture". I sent an e-mail to corporate and they finally gave me a ring on 12/29/09 that was too big from behind the circumstance and gave me a guard to have on to make it fit for the engagement ring only. He refused to give me 1 for the wedding band even though. Properly, following a month of them getting my ring soldered once more and sized, they named me to choose it up. When I went there, a Kay workers said "they did a horrible task on the ring. They just went also fast on it. You ought to have never ever purchased this ring." as another Kay staff instructed me "This is the 2nd ring this month" just like mine "that is becoming returned". So as my husband invested $ two,500 on my wedding ceremony rings, he in no way understood what sort of inadequate high quality location he was putting himself into. As I spoke on the mobile phone with an mysterious customer representative of product grievances, he said "I do not know why you are telling me this, you want to notify the manager above there". So, this is it. DO NOT Obtain ANY KAY Jewelry Products! They will treat you just as negative as us.
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Reply by rtfm
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